Here are the most common questions we get from customers using Pesto. If your question isn't covered here, reach out to the Pesto team and we'll help you out.
I didn't receive my activation email. What should I do?
Check your junk/spam folder first - it often lands there. If you find it, mark it as "not spam" so future Pesto emails come through properly. If it's not there either, let the Pesto team know and we'll resend it.
Can I have multiple team members on one Pesto account?
Yes. Go to Settings > Team Members to add people and control what they can access. You can restrict team members to specific parts of the platform so they only see what's relevant to their role.
How do I reset my password?
Click the "Forgot password" link on the login page and follow the instructions. If you're still having trouble, reach out to us directly.
How do I resend my activation link if the previous link got expired?
The flow is:
What's the difference between a master product and a variant?
A master product is your base SKU - e.g. "Almond Pesto 130g". Variants are the different pack sizes you sell it in - a single jar, a 3-pack, a case of 12, and so on. Each variant has its own barcode and SKU code.
Why do I need to set up components?